FAQ

Products:

  • We can only process orders to customers located in Australia and New Zealand.
  • If you need further product information or can’t find what you are looking for please contact us via email at store@coherent.com.au
  • Please note World Precision Instruments products are for laboratory use only, and are not approved for human use.

Delivery information:

  • We can only process orders to customers located in Australia or New Zealand.
  • Australian orders will be shipped at a flat rate of $27.50 per order.
  • New Zealand orders will be shipped via DHL at a flat rate of $75.00.
  • New Zealand customers must handle their own customs clearance, and quoted prices do not include any New Zealand duty or taxes.
  • Delivery is estimated to be between 2-4 weeks from the date the order is received. Due to stock availability your order may take longer to ship, we will keep you updated via email.

Payment methods:

  • All pricing information on this website is in Australian dollars.
  • Available payment methods are:
    • Visa
    • Mastercard
    • American Express

Please contact us should you have any further questions.